SYNCROSIS

Syncrosis' Paragon team focused on upgrading the ticketing systems at three of Tokyo Metro's busiest stations: Shinjuku, Tokyo, and Shibuya. The existing ticketing infrastructure, reliant on on-premises servers, struggled with peak-hour demands, leading to delays in transaction processing and challenges in data management.

Paragon implemented a secure cloud-based ticketing platform, designed to handle high volumes of transactions with minimal latency. The migration to the cloud was carefully executed to ensure no disruption to daily operations. With the new system, transaction speeds improved by 30%, significantly reducing wait times for commuters. Additionally, the integration of advanced encryption protocols enhanced the security of passenger data, safeguarding against potential cyber threats.

The targeted upgrade not only streamlined ticketing operations but also provided the Tokyo Metro with real-time data analytics capabilities.