Canada - Work in support of technological user services

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Details

Provided by Open Opps
Opportunity closing date
25 November 2024
Opportunity publication date
25 October 2024
Value of contract
to be confirmed
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Description

PUBLICATION NOTICE

CALL FOR TENDERS BASED ON VALUE FOR MONEY

TENDER TITLE

Work in support of technological user services

MANDATE DESCRIPTION

Revenu Québec is seeking the services of specialized information technology resources to carry out work that will affect user services. The resources will be involved in implementing and optimizing new tools, as well as converting and updating workstations.

Services will be provided in hybrid mode (a combination of face-to-face and teleworking), but mainly at Revenu Québec offices in Montreal, Quebec City, Laval, Longueuil, Gatineau and Trois-Rivières.

The contract is scheduled to run for three years.

OBTAIN TENDER DOCUMENTS

Tender documents are available from the Electronic Tendering System (SEAO).

RECEIPT AND OPENING OF TENDERS

Bids must be marked in the tender documents and sent to the following address:

Revenu Québec

3800, rue de Marly

Quebec City, Quebec G1X 4A5

no later than November 25, 2024 at 2 p.m., local time, to the attention of Laurent Giguère.

The bid opening will be public and will take place by teleconference at 2 p.m. local time, 48 hours after the deadline for receipt of bids. It is also possible to attend in person by presenting yourself at 1:50 p.m. at the reception desk located at the security station near the gates, mentioning your first and last name, the title and number of the call for tenders. A security officer will contact the designated contact person to escort you to the dedicated room.

SERVICE PROVIDERS ELIGIBLE TO BID

Only qualified service providers with an establishment in Quebec or one of the territories covered by the applicable agreements and who have obtained the tender documents distributed by SEAO are eligible to submit a bid.

QUALITY ASSURANCE SYSTEM

In addition to the above-mentioned conditions, the service provider must hold an ISO 9001-2015 registration certificate.

COMPLAINT AND DESIGNATED REPRESENTATIVE

A complaint may be lodged if the current tender documents provide for conditions that do not ensure the fair and honest treatment of competitors, do not allow competitors to participate, even though they are qualified to meet the needs expressed, or do not otherwise comply with the normative framework.

All complaints must be sent electronically to the person responsible for enforcing the contractual rules, no later than November 11, 2024, at the following address

plaintegestcontractuelle@revenuquebec.ca

For further information on how to proceed, please consult the Procedure for the receipt and examination of complaints provided for in section 21.0.3 of the Act respecting contracting by public bodies (IN-690).

Revenu Québec does not undertake to accept any of the bids received, even the one with the lowest adjusted price.

Director of Expertise and Contractual Services

Paul-André Robitaille

Opportunity closing date
25 November 2024
Value of contract
to be confirmed

About the buyer

Address
Revenu Québec

Bid for tender

If your company meets the requirements of the tender, go to the website where the tender is hosted and submit your bid.

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This opportunity has been translated from its original language. You should check if you need to apply in the original language.

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