Germany - The increasing demand for medical assistance - in the outpatient care sector
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Details
Provided by
- Opportunity closing date
- 23 September 2024
- Opportunity publication date
- 13 August 2024
- Value of contract
- to be confirmed
- Your guide to exporting
Description
The increasing demand for medical assistance - ensured in the outpatient care sector by the 116117 patient service, which is available 24/7 - is leading to a high level of use of the services offered via 116117. As a result, the appointment service center (TSS) and the medical on-call service (BSD) are experiencing availability bottlenecks, with the result that a large number of calls cannot be processed and therefore legitimate appointment requests or medical treatment inquiries cannot be dealt with.
The medical on-call service offers medical assistance outside of regular consultation hours. Patients can either be referred to an open on-call practice in your area or receive help via 116117. 116117 staff will put you in touch with doctors in your area, coordinate a home visit or refer you to the Integrated Rescue Coordination Center\/112 in the event of a medical emergency.
- Opportunity closing date
- 23 September 2024
- Value of contract
- to be confirmed
About the buyer
- Address
- Gedikom GmbH
Bid for tender
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