France - Supply of psychological counselling units for agents and related services

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Details

Provided by Open Opps
Opportunity closing date
20 September 2024
Opportunity publication date
02 August 2024
Value of contract
to be confirmed
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Description

The purpose of this contract is to award a contract to a service provider to set up a psychological helpline for employees of the DGFiP, DGDDI, Insee and the central administrations of the economic and financial ministries, with an inbound and outbound call system available 24/7. This telephone service can be accessed from anywhere in France (mainland and overseas) and abroad, via toll-free numbers dedicated to the agents of each entity.
The contract also includes :
- setting up outgoing calls at the express request of a beneficiary department ;
- the design and provision of dematerialized communication tools for the psychological support unit, which can be modified and customized by each of the four (4) beneficiary departments;
- face-to-face training or webinars;
- and the provision of monthly, annual and ad hoc statistics and reports.

Opportunity closing date
20 September 2024
Value of contract
to be confirmed

About the buyer

Address
Ministère de l’Économie, des Finances et de la Souveraineté Industrielle et Numérique

Bid for tender

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