Germany - Sewage and waste disposal, cleaning and environmental protection services

Description

Organisation of maintenance cleaning: The Customer shall provide the Contractor with cleaning materials and other rooms for its employees free of charge on site. These rooms shall be regularly included in a cleaning cycle at its own discretion and shall be cleaned without charge. Cleaning agents shall be available on site in appropriate manner, quantity and quality. The application or use of environmentally friendly cleaning agents and cleaning procedures must be ensured. Equipment and work equipment used must be stored in the cleaning agent rooms in such a way that there is no danger to third parties and no odour nuisance or other unhygienic conditions occur. Used textile cleaning utensils shall be stored in such a way that no odour nuisance or mould formation occurs. The contractor shall keep the data safety sheets on site for all cleaning agents used. In the cleaning agent rooms made available, the contractor shall ensure that the regulations of his profession and the general regulations of health, work and fire protection are complied with. The house rules of the clinic must be adhered to, the requirements of the hygiene commission must be implemented, and all cleaning staff employed must be in a position, both technically and physically, at all times to actually provide the performance values calculated in the tender documents. The changing time before and after the cleaning activity as well as break times are not a performance time and must be taken into account in the calculation. The main focus of the client is on the quality of the service to be provided. By submitting your offer, you assume the obligation to perform all activities specified in the service specifications by the specified date. Furthermore, the desired cleaning condition can only be achieved by adhering to the number of hours of performance as stated in the price sheet in conjunction with the deployment of trained and efficient employees. the fact that the number of hours of performance is an integral part of the contract as stipulated in the price sheet is hereby expressly pointed out that a reduction in the number of hours of performance per time unit must be approved by the designated representative of the customer. The presence times of an object manager are not performance hours! Use of a daily force: From Monday to Friday from 14.00 o'clock to 20.00 o'clock for 6 hours a cleaning force is to be provided. This cleaner must carry out the toilet cleaning in designated areas continuously and independently and carry out any work as required or requested. This must be calculated separately in the totals sheet. Representation during holidays and illnessIn the clinic, cleaning staff from the clinic are used in various areas. For these forces, substitution in the event of leave or illness must be ensured. Calculate an hourly rate in the totals sheet on the basis of the specified hours.The basis for calculation is the actual number of hours worked.Use for possible night workIn the clinic it may be necessary to carry out a small amount of cleaning work at night. Calculate an hourly rate on the basis of the specified hours in the totals sheet. The basis for calculation is the actual number of hours worked.Project manager: Only suitably trained specialist personnel with many years of experience in the field of cleaning in clinics may be used as project managers. The change of object manager must be displayed to the sold-to party. The contractor must ensure that the property manager can be contacted daily from Monday to Friday 4.0 hours on site and by telephone until 16.00 hrs. These costs are to be calculated in the cleaning staff's hourly rate. The order in which services are provided is to be agreed in consultation with the housekeeping management and the staff of the individual stations. For this purpose, it is necessary for the contractor to draw up territorial plans (cleaning area / rooms / time etc. per working day and employee) and to hand them over to the client before the start of services. The client must be able to see from these district plans on which day and at what time a room is to be cleaned. In the event of defects in the performance of the maintenance cleaning, immediate rectification shall be coordinated. In the event that an immediate rectification by the Contractor is not possible, the Customer shall be entitled to a reduction of the invoice amount or the Contractor shall issue the Customer with a credit note for the services not rendered. in the event of multiple repetitions or in the event that necessary immediate rectifications are not made, the Customer reserves the right to carry out a substitute performance (performance of the service owed by another service provider at the Contractor's expense). The client is solely responsible for deciding on the requirement of immediate rectification of defects. The property manager is to inspect two to three different areas daily and assess their cleaning quality. These evaluations must be documented, presented in a comparable diagram and enclosed with the monthly invoice. The client reserves the right to take part in these inspections. Work organisation: The general contractual conditions according to VOL/B apply in particular to the performance of all activities! Waste must be collected separately for each material in the appropriate containers on site. A surface view without irregularities is to be created for the area of all rooms and the floors are to be treated in all rooms using means and methods which correspond to the current state of the art in accordance with the use and the conditions on site. In the area of all entrance doors, the interior glass surfaces, all glass doors, the cabinet doors and doors in general as well as on door handles, light switches and on or around window handles, traces of handles and all other dirt must always be removed as part of the maintenance cleaning in the specified cycle. Disinfections must be carried out in consultation with the clinic staff / hygiene commission and applied at regular intervals and with the appropriate dosage.All cleaning staff receive instruction on these points as well as on the current status of cleaning quality, the cleaning process and other problems within the scope of cleaning as part of an annual instruction by the clinic staff. The attendance time of each cleaning staff member (approx. 0.5 hours per year) for instruction is to be included in the hourly rate of the cleaning staff. The day of instruction is announced 4 weeks in advance. It is the responsibility of the contractor to ensure that all cleaning staff involved demonstrably take part in this instruction. Missing employees are to be trained by the client within 14 days after the training, the contractor is responsible for arranging the date for this. Cleaning personnel may not be used without this instruction. Carrying out a basic cleaning: The basic cleaning of various surfaces, partial surfaces or areas of the object must be carried out on the basis of the number of hours of work specified in the totals sheet after consultation with the housekeeping management. They provide these employees with the technical requirements (machines, ladders) and the necessary cleaning and care products in sufficient quantity and quality. All cleaning and care work must be carried out in accordance with the current state of the art. The activities for basic cleaning are usually: balcony cleaning in designated rooms (weather permitting) removal and storage of tables, chairs and small pieces of furniture, etc. and their cleaning, removal of old coatings without destruction of the surface view, new or recoatings / sealings / crystallisation of floors with suitable means and subsequent treatment according to the current state of the art using cleaning machines for the production of a corresponding appearance in connection with the protection of the surface of the floor, cleaning of the heating, technical, storage and equipment rooms with the removal and storage of moving equipment, etc..,Cleaning of various ceiling and wall areas as well as various items of equipmentEven with the use of climbing aids, intensive cleaning of radiators, claddings and pipes, cleaning of lighting fixtures also with the use of climbing aids, other activitiesThe request is made approx. 4 weeks in advance by written order and enables your deployment planning. Additional activities by arrangement / separate request: The object manager takes over the organisation of the listed and/or resulting other activities in consultation with the house management. Calculate a corresponding hourly rate for the basic cleaning in the summary sheet. This SVS in conjunction with the number of hours required for basic cleaning forms the planning basis for the client and later, depending on the hours required, your billing basis. The specified number of hours is optional, there is no legal entitlement to the performance of this service or parts thereof.Additional cleaning work on other days / special cleaning:Additional cleaning work and possibly also short-term special cleaning work shall be invoiced on a directorial basis or, depending on the definition of the order, on the basis of the actual number of hours performed and may only be carried out if they have been ordered in writing by the housekeeping management or a named person. By submitting your offer, you expressly agree to undertake this additional work with your employees. The invoicing basis for these services is the hourly rate according to the price sheet plus corresponding surcharges according to the framework collective agreement of the building cleaner trade of the Federal Republic of Germany or other equivalent legal bases in the current version: Please note that special safety requirements regarding the handling of cleaning agents, disinfectants and other utensils are placed on your employees throughout the facility. The use of responsible and reliable cleaning personnel must be ensured. Furthermore, no malfunctions of internal processes may occur due to cleaning work outside the specified time windows. It must be ensured that there are no restrictions on walking safety or any indoor air pollution. If warranty regulations for new floor coverings are prescribed by the manufacturer, the required cleaning agents and cleaning methods must be used. The entire work clothing of the cleaning employees is to be exchanged by the contractor at regular intervals and their cleaning to be arranged centrally (demonstrably). it is forbidden for cleaning personnel to spend work clothing or other cleaning utensils in private surroundings and to clean there independently. Consumables: The client procures all necessary consumables such as soap, paper towels, toilet paper and disinfectants himself. The employees of the contractor are responsible for the assembly. All necessary garbage bags are provided by the client. The same applies to the cleaning agents used for cleaning the central bed. The contractor must equip all his employees with disposable gloves and ensure that sufficient disposable gloves are available, used and professionally disposed of after use. Determination of areas: The areas of the rooms were determined in accordance with the guidelines of the building cleaning trade. The areas of the staircases were not measured. A possible difference of +/- 3 % of the total area of the respective object is accepted as given and does not entitle to additional claims. If additional demands (including changes) are made, the new area measurement is set in place of the old area measurement and the calculation (as well as the new invoice amount resulting later) is adjusted with the same guide services: Each bidder must inform himself of the location and scope of the work on site before submitting his bid. Registration for site inspection by 24.06.2019: Ms Manuela Eden-Friedrich-Paffrath-Straße 10026389 WilhelmshavenTelefon: +0049 4421 / 891230E-Mail: Manuela.Eden@klinikum-whv.deAchten you to the object inspection in the buildings on the condition and the condition of the floors and the possibility of using cleaning machines. Please note the location of the cleaning agent rooms, the storage rooms as well as the changing rooms and other rooms which are made available to you for use. Cleaning result / Quality assurance: In order to ensure its quality claim, the client reserves the right to check the feasibility of the performance values stated by you for the object. You are familiar with the service requirements (specified in the specifications) and must inform yourself about the condition of the objects and their special features in order to inspect them on site.Maximum performance values are:Room groups A maximum 160 m2/hRoom groups A1 maximum 120 m2/hRoom groups A2 maximum 120 m2/hRoom groups B maximum 200 m2/hRoom groups C maximum 80 m2/hRoom groups D maximum 150 m2/hRoom groups E maximum 80 m2/hRoom groups F maximum 250 m2/hRoom groups H maximum 140 m2/hRoom groups K maximum 180 m2/hThese specified performance values are to be understood as upper limit values - exceeding one or more of these limit values leads to the exclusion of the entire offer. For a better overview, the fields for entering SVS on Sundays and public holidays are marked in colour in the price sheets. In order to further ensure a minimum performance period, you expressly agree, by submitting your offer, to prove the feasibility of any conspicuously high performance values in non-limited room groups within the framework of a free trial cleaning. If your employees then do not reach the performance values stated by you, your offer will be excluded from further evaluation and the client's expenses for this test cleaning will be at your expense. Notes on calculation: The result of the performance should be a cleaning condition that complies with the client's requirements and the general rules of technology. All services must be provided in accordance with the provisions of VOL/B § 4 para.1(1) and (2) and no breaches of statutory, official and employers' liability insurance association obligations or of the applicable law of the Federal Republic of Germany may occur. the client assumes that all your employees receive a (collectively agreed) wage in accordance with the currently applicable statutory provisions and assumes the risk of (collectively agreed) wage changes through the contractual inclusion of a wage escalation clause. the composition of the hourly rates (SVS) must be explained in the enclosed form. the composition of the hourly rates (SVS) must be explained in the attached form. A separate explanation shall be provided for each different SVS. If you are unable or unwilling to use the attached SVS information sheets, please submit your internal calculation of this SVS for each SVS you specify in the documents. Attention: In order to comply with the statutory requirement to award benefits only at adequate hourly rates (see AEntG), the following stipulation must be made: If the SVS you specify is less than 170 % of the standard wage for the relevant wage group, it will be classified as critical with reference to various publications, and your details will be subjected to an intensive review if necessary (with additional explanations requested).The calculation is based on the standard wages of the respective wage group currently valid on the day on which the benefit begins. Determination of the annual cleaning days: Cleaning on workdays: 365 days less 104 Saturdays and Sundays: 7 weekdays: 365 -104 -7= 254 cleaning days Monday to FridayCalculation is based on the following cleanings per year:1J = 1 cleaning2J = 2 cleaning4J = 4 cleaning1M = 12 cleaning2M = 24 cleaning1W = 52 cleaning2W = 104 cleaning3W = 156 cleaning4W = 208 cleaning5W = 254 cleaning6W = 306 cleaningCleaning on Sundays and public holidays:365 days / year less 306 cleaning on a working day (Monday-Saturday)This results in the following cleaning per year:1J = 1 cleaning2J = 2 cleaning4J = 4 cleaning1M = 12 cleaning2M = 24 cleaning1W = 52 cleaning2W = 104 cleaning3W = 156 cleaning4W = 208 cleaning6W = 254 cleaning6W = 306 cleaningCleaning on Sundays and public holidays:365 days / year less 306 cleaning on a working day (Monday-Saturday)This follows: 52 Sundays plus 7 public holidays, which can fall on a working day = 59 cleanings on a Sunday and a public holiday / 118 cleanings if on a Sunday and a public holiday 2 x cleaning is to be carried out.the cleaning times for maintenance cleaning are from 06.00 a.m. to 20.00 p.m. In some areas cleaning is carried out 2x, 3x or 5x daily. Special feature: Some room groups in the hospital must be calculated with cycle 6W. The cleaning takes place from Monday to Friday with the activities according to the bill of quantities. A reduced cleaning ("half" cleaning) with a reduced scope of services takes place at the weekend. Calculate the 6th day as a regular working day. Within the scope of the service provision, the number of hours per day is then divided between Saturday and Sunday according to the requirements in consultation with the housekeeping management. The hours on Sunday are then billed to the SVS for work on Sundays and public holidays and the number of hours worked: Accounting should be performed on a daily basis. The daily rate is calculated by dividing the offer price for maintenance cleaning net by the number of maximum cleaning days. The result multiplied by the actual days of a month forms the basis of your accounting. Value added tax will be added to this. This procedure does not discriminate against any party if the number of cleanings per time unit changes. The detailed arrangements will be laid down when the contract is signed. The service to be awarded is window and glass cleaning at the Wilhelmshaven Clinic, the nursing school in Schortens and the buildings at the Luisenstraße, WHV site. Number and executionPlanned is the number of cleanings per year specified in the price sheet for glass and frame cleaning. The cleaning of windows and glass surfaces is carried out according to a separate order and always with the cleaning of the complete frame surfaces and all operating elements. The entire service must be provided on a maximum of 20 consecutive working days and only in daylight. This must be ensured with appropriate personnel. The organization of the cleaning as well as the personnel employment are incumbent on the cleaning enterprise in coordination with the housekeeping management.2. Area determinationThe areas of the windows and other glass areas were determined one-sided according to the guidelines of the building cleaner handicraft (clear Rohbauaß). A possible difference of +/- 3 % of the total area of the object is accepted as given and does not entitle to additional demands. If additional demands (also changes) are made, the new area measurement is set in place of the old area measurement and the calculation (as well as the later resulting new invoice amount) is adjusted with the same m2 price. This applies to positive and negative changes in the area dimensions.3. Calculation informationEach object is to be calculated individually in the price sheet. Changes of the own entries must be clearly recognizable. If parts of the property are separated from the contract during the intended contract term, the final invoice amount (depending on the number of m2) is adjusted by a defined partial amount. The client expressly reserves the right to do so. Taking into account the above information, all costs shall be taken into account in the calculation of the price per square metre. Please note: In order to comply with the legal requirement to award services only at adequate hourly rates (see AEntG), the following stipulation: If the SVS you specify is less than 170 % of the standard wage of the respective wage group, it will be classified as critical with reference to various publications and, if necessary, subjected to an intensive examination (with additional explanations requested).The calculation is based on the collective bargaining wages of the respective wage groups valid on the day of the start of performance or on other statutory requirements for wage structuring. If collective bargaining wages change, the wage escalation clause will come into force according to the contract. Each stated hourly rate is to be explained in the corresponding form.4. Plausibility checkIn the price sheet, the maximum cleaning performance of your employees "m2/h" related to the respective area is to be indicated in the corresponding column. The hourly rate shall be explained. In the case of performance data for double-sided and / or weather- and room-sided cleaning of more than 25.00 m2/h window / glass and frame area, the offer is excluded from further evaluation.5. Additional glass cleaningThe commissioning of additional cleaning work and possibly also of short-term special cleaning of individual areas is possible. However, these additional services may only be performed if they have been ordered in writing by the client or a named person. The basis for invoicing these services is the respective square metre price (quoted price in the price sheet plus any special costs) as well as surcharges in accordance with the framework collective agreement for the cleaning trade of the Federal Republic of Germany or other equivalent legal bases in the current version. With the submission of your offer you agree to carry out these additional cleanings. Performance description: In the documents the area dimension is indicated on one side (clear carcass dimension) and has to be calculated on this dimension. Glass cleaning is the cleaning of both sides (four sides with double windows) of the glass and frame surfaces of the windows. The glass surfaces, the frames of the window sashes and the fixed frames including all control elements as well as all grooves and folds must be cleaned on the weather and room side. The outer and inner window sills must also be cleaned. The removal of cobwebs and other impurities within door and window reveals in exterior and interior areas is also the subject of the order. Any protective grilles in front of windows and doors must be included in the cleaning process. Contamination caused by the cleaning activity must be removed as part of the glass and frame cleaning process. Organic dirt, dust deposits, oil and grease dirt and bird droppings are predominant on the glass and frame surfaces. For this reason, please note that the area to be cleaned must be pre-washed to avoid scratches. Neutral cleaners with both a cleaning and a caring effect must be used in the frame area (combined cleaning and preservative agents). The possible use of the glass plane on these components should be avoided, the effect of abrasive cleaning agents or cleaning pads should be tested on a spot outside the visible area. If acidic agents are required for glass cleaning, the dirt liquor should only be neutralized and fed directly into the sewer system. All corners, edges and frame parts must be included in the cleaning process and any run-off dirt must also be removed from adjacent construction or building parts or on window sills or other interior or exterior equipment.Object inspection: Every bidder must inform himself about the location and the scope of the work on site of the clinics before submitting his bid. Registration for the site inspection until 24.06.2019: Mrs. Manuela EdenFriedrich-Paffrath-Straße 10026389 WilhelmshavenTelefon: +0049 4421 / 891230E-Mail: Manuela.Eden@klinikum-whv.deAchten to the object inspection in the buildings that in some ranges the windows are locked for safety reasons. These must be opened by the cleaning staff and closed again after cleaning. Please note the accessibility of the individual window and glass surfaces and the presence of protective devices. Use of climbing aids and lifting platforms: When visiting the site, please note that the use of climbing aids, lifting platforms or other technical equipment is required for cleaning in the building. Take into account the heights and widths of doors and passageways as well as the floor loading capacity when using lifting platforms. Calculate this in the hourly rate or enter these costs in the column "additional special costs". You have the expertise and can calculate additional costs in the price sheet. The Contractor shall assume responsibility for road safety at the start of cleaning activities.When using / installing risers or other technical equipment or in other cases restricting public space, the Contractor shall obtain official approval before commencing work.Special features:The Contractor shall exercise particular caution when cleaning occupied sickrooms. In various areas the approval of the responsible personnel must be obtained before entering individual rooms. Here the use of a foreman is absolutely necessary for consultation with the hospital staff. Include this foreman in the hourly rate of the cleaning staff, and in the price sheet, estimated values are entered in current no. 3, no. 15 and 16 as a basis for comparable calculation. These areas are to be included in the first cleaning and the accounting in relation to the actual area is to be designed accordingly.

Opportunity closing date

11 June 2019

Value of contract

£100k-1m