NATO - Video teleconferencing (VTC) maintenance support services

Description

It will be issued by NATO Communications and Information Agency.

One of the main aims of the project is to provide maintenance and support services from highly reputable VTC maintenance support providers in niche areas, such as:
- servers
- videoconferencing devices
- networking
- licenses

In addition, you should arrange for the underpinning support packages.

The VTC Support agreements should be organised as such to support the NCI Agency and NATO to deliver Level 3 and 4 support, including on-site, on a standard 8/5 basis, if and where required.

The requested support services will be subject to key operational and logistics performance targets.

You will be required to assist the NCI Agency through the provision of these VTC maintenance support services in meeting the required service targets by having the necessary representation on site.

As NATO has unique security and language requirements, the Agency is looking for a contractor that can ensure that the Level 3 and 4 VTC maintenance support contractor is capable of consistently meeting the applicable security restrictions and regulations and can present a solution that is supportable without direct connections to other systems.

The reference for the Invitation for Bid will be IFB-CO-115712-VTC, all correspondence concerning this IFB should include this number.

The estimated annual cost for the services and deliverables included within the scope of the intended contract is EUR 2,400,000

This will be a Firm Fixed Price (FFP) contract from January 2023 to December 2025 plus optional years.

The IFB is planned to be issued at the end of July 2022, with a closing date of early September 2022.

It is expected that the contract will be awarded in December 2022.

For source selection, the NCI Agency will use the International Competitive Bidding (ICB) Procedure.

With the lowest priced technically compliant bid evaluation methodology.

You will be required to declare a bid validity of 9 months from closing date for receipt of bids, with a bid guarantee of 300,000 Euros.

If successful, you may be required to handle and store classified information up to the level of “NATO Secret”.

Your personal will to hold individual security clearances of “Cosmic top secret”.

Opportunity closing date

26 June 2022

Value of contract

£1m-5m

The buyer is happy to talk to

manufacturers, wholesalers, distributors, agents, consultants