Germany - IT services: Consulting, software development, internet and assistance

Description

Support services AM Justice.
Profile 1 System specialist for judicial procedures:- Provision and operation of specialized procedures and their web and application servers on the basis of MS Windows Server 2012 et seq. Automation of operating tasks through the use of scripts;- Preparation and maintenance of documentation and operating manuals;- Documentation of own work;- Conceptual cooperation in the operating environment;- Analysis and optimization of systems;- Readiness to cover extended service times and, if necessary, on-call duty is expected.Profile 2 ORACLE database specialist for judicial procedures:- Provision and operation of specialized procedures on Oracle database systems under Windows operating systems/Linux operating systems;- Performing tasks in the Oracle Enterprise Manager Cloud Control;- Collaboration in the installation and operation of high availability systems such as Oracle Data-Guard;- Implementation of database migrations to higher Oracle versions;- Collaboration in the configuration of the Oracle database system;- Analysis and optimization of systems;- Conceptional collaboration in the operating environment;- Analysis and optimization of systems;- Readiness to cover extended service times and, if necessary, on-call availability. Further development of automation of operating tasks by using scripts;- Analysis and optimization of database systems;- Maintenance, backup, patching and monitoring of Oracle database systems;- Creation and maintenance of documentation and operating manuals;- Documentation of own work;- Conceptual cooperation in the operating environment;- Readiness to cover extended service times and, if necessary, on-call duty is expected.Profile 3 Process specialist for the operation of WTS-based specialist applications- Provision of WTS-based specialist processes;- Installation and integration, configuration and administration of client components of specialist processes in a large (>50) terminal server environment (Citrix XenApp);- Collaboration in the integration in infrastructures of the HZD;- Performance of tasks from the Active Directory area;- Further development of automation v. Further development of automation of operational tasks through the use of scripts;- Collaboration in the configuration of workstation systems;- 2nd and 3rd level support for operational components of specialist procedures;- Application of incident, problem, change and release management in accordance with ITIL/ITSM;- Conceptual collaboration in the operational environment;- Documentation of work carried out by the company;- Creation and continuation of documentation and operating manuals;- Readiness to cover a wide range of topics;- Support for the development of new products and services Profile 4 Process specialist web server (operation of Unix and Windows servers):- Planning and provision of Unix and Windows-based web servers;- Installation and configuration of Apache, Tomcat and MS IIS systems;- Operation & administration of web servers in an IT infrastructure based on VMware or HyperV;- Collaboration in the integration of web servers into infrastructures of the IT industry;- Development and maintenance of documentation and operating manuals HZD;- 2nd and 3rd level support in web server operation;- Application of Incident-, Problem-, Change- and Release Management according to ITIL/ITSM;- Conceptual cooperation in the operating environment;- Documentation of own work performed;- Creation and continuation of documentation and operating manuals;- Readiness to cover extended service times and, if necessary, on-call duty is expected.Profile 1 System Specialist for Judicial Procedures:As a system specialist for judicial procedures, the following activities are essentially to be carried out:- Provision and operation of specialised procedures (Java) and their application servers (Tomcat, JBoss, etc.) on the basis of Microsoft Windows Server 2012 ff. or Unix and its derivatives;- Performing tasks from the area of Active Directory, group guidelines and user administration;- Cooperation in the integration into infrastructures of the HZD (e.g. firewall, backup and recovery, virus protection, SAN);- Collaboration in the configuration of customer systems (change management processes);- Collaboration in second level support (incident management processes);- Further development of the automation of operating tasks through the use of scripts (e.g. PowerShell, VBS, Perl, batch);- Creation and maintenance of documentation and operating manuals;- Documentation of the work performed by the customer (according to the customer's specifications);- Conceptual collaboration in the operating environment;- Analyses and optimisation of systems;- Readiness to cover extended service times and, if necessary Profile 2 Microsoft SQl Server database specialist for judicial proceduresAs a database specialist for judicial procedures, the following activities are essentially to be carried out:- Provision and operation of specialist procedures on Microsoft SQL Server database systems;- Administration of tasks via Microsoft SQL Server Management Studio;- Collaboration in the installation and operation of high availability systems such as AlwaysOn;- Implementation of database migrations to higher SQL Server versions;- Collaboration in the configuration of the client systems;- Further development of the automation of operating tasks through the use of scripts (e.g., the creation of a database for the client's own systems);- Analysis and optimization of systems;- Readiness to cover extended service times and, if necessary, on-call service PowerShell, Transact-SQL);- Analyses and optimization of database systems;- Maintenance, backup, patching and monitoring of Microsoft SQL Server database systems;- Creation and maintenance of documentation and operating manuals;- Documentation of own work performed (according to the client's specifications);- Conceptual cooperation in the operating environment;- Readiness to cover extended service times and, if necessary, on-call duty is expected. As a senior system specialist for specialist judicial procedures, the following activities are essentially to be carried out:- Conceptual design and planning of the integration of specialist procedures in large IT infrastructures (predominantly Windows-based, enterprise environment);- Project planning and management including controlling;- Evaluation and integration of new technologies;- Conceptual design, planning, development and further development of virtualisation platforms, e.g. on the basis of Hyper-V, VMWare;- Design, planning, implementation and further development of group policy structures;- Development of methods for data backup / recovery (backup & recovery);- Creation and continuation of concepts, (risk) analyses, project and architecture plans;- Creation and maintenance of documentation and operating manuals;- Documentation of own work carried out (according to client's specifications);- Analyses and optimisation of systems. As a senior system specialist for judicial register procedures, the following activities are essentially to be carried out:- Design and planning of the integration of specialist procedures in large IT infrastructures (predominantly Windows-based, enterprise environment);- Project planning and management including controlling;- Evaluation and integration of new technologies;- Design, planning, development and further development of virtualisation platforms, e.g. on the basis of Hyper-V, VMWare;- Design, planning, implementation and further development of group policy structures;- Development of methods for data backup/restoration (backup & recovery);- Creation and continuation of concepts, (risk) analyses, project and architecture plans;- Creation and maintenance of documentation and operating manuals;- Documentation of own work carried out (according to the client's specifications);- Analysis and optimization of systems;- Readiness to cover extended service times and, if necessary, on-call duty is expected. Profile 1 Process Specialist System Center Configuration Manager:- Distribution with MS SCCM of software packages;- Customizing of MS SCCM infrastructures (distribution of security patches and other security-relevant software updates within the scope of patch management);- Creation/adjustment of client images/boot images;- Knowledge of OS deployment with SCCM and complex task sequences (integration MDT);- Monitoring, reporting and further development in the environment of MS SCCM servers;- Adaptation of SQL parameters on the servers;- Analysis, evaluation and implementation of GPOs/Active Directory;- Analysis, evaluation and implementation within MBAM/BDE environments;- Support in Incident-, Change- and Release Management according to ITIL.Profile 2 Process Specialist Software Provision (Packaging)In the following, the services of the "SW Packager (QS'ler) - MS System Center Configuration Manager" are understood to mean the creation, implementation and configuration of software packages in the environment of the Microsoft System Center Configuration Manager (MS SCCM) in accordance with the country and company specifications for SW life cycle tasks. In addition, the packager also supports SW quality assurance in all its phases.examples of typical tasks of the "SW Packager - MS System Center Configuration Manager":- Analysis and evaluation of software packaging requirements;- Support of evaluation and documentation for the implementation of GPO solutions for software packages;- Support of the implementation of Windows Management Instrumentation (WMI) processes for software packages;- Development/testing of software packages with the following packaging software: Flexera Admin Studio 2012 ff. as well as implementation of Microsoft Software Installer (MSI) packaging and repackaging (MS ORCA);- Participation in the client SW life cycle;- Monitoring and updating of the software products in patch management;- Implementation and optimization of packaging and quality assurance guidelines;- Scripting of routines with PowerShell;- Support in the transfer of software packages from projects into operation;- Support in the implementation of release management processes;- Know-how transfer/training of internal HZD staff;- Support of quality assurance measures of packages and clients according to specifications;- Execution of MS App-V sequencing/packaging for additional packages;- Conflict analysis and resolution in packages;- Writing and reviewing of quality management and quality assurance guidelines;- Implementation and optimization of packaging and quality assurance guidelines;- Scripting of routines with PowerShell implementation of quality assurance measures based on test case lists. The service must be provided by services in accordance with the requirements of the HZD.Profile 1 Senior technical IT architectThe tasks of the senior IT architect are to plan and further develop the IT infrastructure, to manage corresponding projects and sub-projects, and to advise the customer on technical further developments of the IT infrastructure.The area of responsibility of the Senior IT Architect includes the following tasks:- Implementation of the requirements of the architecture board or the department,- divisional management;- Independent planning and further development of architectures and organisation of the timely implementation of the work in the assigned task area;- Support in the execution of effort estimations and the creation of IT concepts;- Timely and target-oriented planning of architectures, taking into account the latest developments in the area of the systems and technologies used to achieve the assignment goals, planning of IT infrastructures;- support of the customers in planning new projects in the field of IT infrastructure and in planning and implementing new releases of specialist procedures;- planning of the replacement of hardware infrastructure;- project and sub-project management;- support in the preparation and further development of project and work breakdown structures as well as the definition of work packages in the respective projects;- further development and introduction of cross-system architectures such as Further development and introduction of cross-system architectures such as service-oriented architecture;- Decision for the use of cross-system development environments or frameworks;- Consulting in the selection of new programs, techniques, technologies and products in the respective subject areas;- Elaboration of capacity/budget and personnel deployment planning;- Support in project/risk controlling;- Adherence to and implementation of quality assurance measures;- Coordination of the work results with the operational or project management team;- Support in the development and further development of project and project structure plans as well as definition of work packages in the respective projects Coordination of the work results with the operational or project management and other divisional employees;- Reporting to the project or divisional management;- Comprehensive and appropriate documentation of the work carried out (according to the client's specifications);- Know-how transfer to the employees of the division (coaching).Profile 2 Senior "IT Security Specialist":The tasks of the IT specialist are to plan and further develop the IT infrastructure, to manage corresponding projects and sub-projects, and to advise the client on technical developments of the IT infrastructure and on the integration of new procedures or procedures already in planning into the existing operation of the justice system under the requirements of the justice system and the new justice system infrastructure.The area of responsibility of the IT specialist includes the following tasks:- Receiving and evaluating the requirements of the architecture board, the client or the department, divisional management;- Independently planning architectures and organising the timely implementation of work in the assigned task area;- Checking compatibility with the new justice system infrastructure;- Integrating new procedures into the operation of the justice system;- Supporting the implementation of cost estimates and the development of IT concepts;- supporting clients in planning new projects in the field of IT infrastructure and in planning and implementing new releases of specialised procedures;- planning the replacement of hardware infrastructure;- advising on the selection of new programmes, techniques, technologies and products in the respective subject areas;- adherence to and implementation of quality assurance measures;- coordination of the work results with the operational or reporting to the project or division management;- Comprehensive and appropriate documentation of the work carried out (according to the client's specifications);- Know-how transfer to the employees of the division.

Opportunity closing date

15 June 2020

Value of contract

£5m-50m