Hong Kong - IT service management (ITSM) platform
This is a business opportunity from an overseas buyer. Pitch for the business and explain how your company meets their requirements.
Details
- Opportunity closing date
- 02 January 2025
- Opportunity publication date
- 03 December 2024
- Opportunity type
-
Public Sector
- Industry
- Software & Computer Services, Technology and smart cities
- Enquiries received
- 4
- Value of contract
- to be confirmed
- Your guide to exporting
Description
You must be able to:
- collaborate between teams for single incident, problem and change (IPC) management framework
- introduce a configuration management database (CMDB) as a single source of truth
- deploy an on site ITSM Platform to:
- enhance IPC record tracking and reporting
- automate and streamline service management processes
- providing inbound and outbound end-points between CMDB and thirdparties' integrations
- modernise the existing IT services on Lotus Notes system
- create, migrate and consolidate service requests into the ITSM Platform
- Opportunity closing date
- 02 January 2025
- Value of contract
- to be confirmed
- The buyer is happy to talk to
- manufacturers, wholesalers, distributors
The deadline to apply for this opportunity has passed.
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