Hong Kong - IT service management (ITSM) platform
This is a business opportunity from an overseas buyer. Pitch for the business and explain how your company meets their requirements.
Details
- Opportunity closing date
- 02 January 2025
- Opportunity publication date
- 03 December 2024
- Opportunity type
-
Public Sector
- Industry
- Technology and smart cities, Software & Computer Services
- Enquiries received
- 1
- Value of contract
- to be confirmed
- Your guide to exporting
Description
You must be able to:
- collaborate between teams for single incident, problem and change (IPC) management framework
- introduce a configuration management database (CMDB) as a single source of truth
- deploy an on site ITSM Platform to:
- enhance IPC record tracking and reporting
- automate and streamline service management processes
- providing inbound and outbound end-points between CMDB and thirdparties' integrations
- modernise the existing IT services on Lotus Notes system
- create, migrate and consolidate service requests into the ITSM Platform
- Opportunity closing date
- 02 January 2025
- Value of contract
- to be confirmed
- The buyer is happy to talk to
- manufacturers, wholesalers, distributors
Express your interest
Express your interest to the Department for Business and Trade team in Hong Kong.
All submissions will be reviewed and you will be notified of any potential next steps. You can only express your interest if you are a UK registered company.
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